Shipping policy
Thank you for shopping at Shyora! We are committed to getting your orders to you as quickly and safely as possible. Below are the details of our shipping process.
1. Order Processing Time
All orders are processed within [X-X BUSINESS DAYS]. Orders are not processed or shipped on Sundays or public holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email or phone.
2. Shipping Methods & Delivery Timeframes
We partner with leading logistics providers to ensure your package reaches you on time. Estimated delivery times depend on your location:
Standard Shipping: [X-X BUSINESS DAYS]
Express Shipping: [X-X BUSINESS DAYS]
Local Delivery (Selected Cities): [X-X BUSINESS DAYS]
3. Shipping Costs
Shipping charges for your order will be calculated and displayed at checkout:
Standard Shipping: [SHIPPING COST or "Free on orders over ₹XXX"]
Express Shipping: [SHIPPING COST]
4. Tracking Information
Once your order has shipped, you will receive a Shipment Confirmation email and SMS containing your tracking number(s). The tracking number will be active within 24 hours, allowing you to monitor your package's journey directly on our partner’s website.
5. Delivery Issues & Delays
While we strive for perfection, occasionally delays happen due to weather, transit issues, or high-demand periods.
Incorrect Address: Shyora is not responsible for unsuccessful deliveries caused by incorrect or incomplete addresses provided by the customer.
Damaged Items: If you receive your order damaged, please contact us immediately at SHYORA23292410@GMAIL.COM with photos of the packaging and the product so we can file a claim and resolve the issue for you.
6. International Shipping
Currently, we [DO / DO NOT] ship outside of India.
[If you do ship internationally: "International orders may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Shyora is not responsible for these charges if they are applied and are your responsibility as the customer."]
Contact Us
If you have any questions about the status of your order or our shipping practices, please reach out:
Email: SHYORA23292410@GMAIL.COM
Phone: 9586462410
Customer Support Hours: [INSERT HOURS, e.g., 10 AM - 6 PM]